30 Day Guarantee

Last updated: October 28, 2026

Try half the tub. Not for you? Send back the rest.

We want you to actually try what you buy. Drink up to half of your first tub. If it isn't for you, send back what's left within 30 days of delivery and we'll refund it.

What's covered

  • Your first tub of each product (Pomberry, Melonade, Piña Colada and Cherry Limeade). Each product can be refunded under the guarantee one time per customer.
  • The tub must come back with at least half the product left (15 or more servings). A tub that's more than half used isn't eligible.
  • Other tubs from the same order can be returned for a refund if they're unopened and in their original condition.

How to request a refund

  1. Email devotednature@gmail.com within 30 days of the date your order was delivered. Include your order number and the tub you'd like to return.
  2. We'll reply with the return address. Please don't send anything back before you hear from us.
  3. Ship the tub back within 14 days of our reply. Return shipping is paid by you.
  4. When it arrives, we check that at least half is left and refund you within 5 to 10 business days.

Real problems are on us

If something is actually wrong, we'll make it right fast. You don't need to send anything back and we cover shipping.

  • Damaged or broken seal: email us a photo within 7 days of delivery for a free replacement or a full refund.
  • Wrong item: email us within 7 days of delivery and we'll send the right one.
  • Something wrong with the product (clumped solid, smells or tastes off): email us a photo and the lot number from the bottom of the tub for a replacement or full refund.
  • Bad reaction: stop using it, talk to your doctor, and email us. We'll refund that tub.

How much you get back

  • You're refunded what you actually paid for that tub. Tubs bought in a bundle (Pick Any 2, The Daily Stack, The Full Lineup) are refunded at their bundle price per tub, not the single tub price.
  • Shipping charges are not refundable, except for the real problems above.
  • Free gifts and free samples are not refundable and don't need to be returned.
  • Refunds go back to your original payment method.

Limits

The guarantee is limited to one per customer, household, shipping address or payment method. We may decline requests that don't meet this policy or that show a pattern of abuse, such as repeated orders and refunds under different names or emails.

Before you dispute a charge

Please email us first. Most issues are fixed within a day, and a bank dispute can take weeks.

Questions

Email devotednature@gmail.com, call +1 979-479-4931, or send us a message below.
Devoted Nature, 1308 Bay Ridge Blvd, Bay City TX 77414